At our website, https://kratom-family.kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and data security are of utmost importance. This Privacy Policy provides a detailed explanation of how we handle personal data in accordance with various international privacy standards, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy governs the data practices across all our website pages, applications, services, and products. Please be aware that this privacy policy does not cover personal data processed by third-party platforms, applications, products, or services to which users may navigate from our platform, each of which has its own privacy policy.
Our processing activities involve interactions when you use our applications and services as an authorized user, visit our websites linked to this Privacy Statement, receive communications from us such as newsletters, emails, calls, or texts/SMS, and more. In these interactions, we may collect various types of personal data including but not limited to:
- Account Information, which includes your username and password, contact information, and any other identifiers;
- Payment Information necessary for transaction processing;
- Financial Information related to your payment methods;
- Purchase Information about the products or services you acquire from us;
- Mobile Device Identifiers that help us optimize our mobile applications for your device;
- Location Data, where permitted and with your consent, to provide location-specific services;
- Feedback you choose to provide regarding our products or services;
- Social Media Information when you interact with us on social media platforms;
- Product Information related to the items you purchase or show interest in.
This personal data is collected through various channels such as user input during account creation or when filling out forms, interactions with our applications and services, and through automated technologies like cookies and tracking tools. We also obtain data from third parties in accordance with their privacy policies.
We use cookies on our website to enhance your experience and for analytics purposes. These cookies are categorized as Strictly Necessary for the operation of the site, Preference to remember your preferences, and Analytics to help us understand how our site is used. You can manage and enable or disable non-essential cookies via our Cookie Manager.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the purpose has been fulfilled or the legal requirement met, we take steps to delete or anonymize such data.
To safeguard your personal data, we have implemented organizational and technical measures, including employing encryption for data transmission and collaborating with secure third-party processing services.
We recognize the importance of protecting children’s privacy. Our site and services are not directed to children under 18 years of age, and we do not knowingly collect personal data from them.
As a user, you have rights over your personal data under various jurisdictions. These rights include accessing, rectifying, or erasing your data, restricting its processing, obtaining a copy of your data, objecting to processing, and the right not to be discriminated against for exercising your privacy rights. You can contact our privacy team to exercise these rights or if you have any questions or concerns regarding your personal data.
We reserve the right to update this Privacy Policy from time to time by posting the revised policy on our website. We encourage you to review it periodically.
For any inquiries, unsubscribe requests, or data-related questions, please reach out to our privacy team at [email protected] or through written correspondence to our addressed as provided on our website. Your privacy and security are of paramount importance to us, and we are committed to handling your personal data with the utmost care and in compliance with all applicable laws.